FAQ’s

If you have followed the instructions in the course, you will have read that official Training certificates are awarded 24 to 48 hours after you have completed and pass your final assessment.

Once you have made payment, you will receive a confirmation email with your login details. Once you have logged in you will be able to go on My Course section on the top menu bar. From there you will see the course you just registered to and you will be able to start your learning.

If you are located in Canada, then you will have to pay the sales tax. If you are outside Canada then you do not have to pay the sales tax.

Once you have completed the entire course and passed your Final Assessment, you will you will receive a scanned copy of your Official Traning Certificate, the original will be mailed to you.

Yes, but you are limited on the number of time you can re-take Chapter Quizzes to 2 time. For the final Assessment if you fail you will have to pay a 50$ CAD applicable taxes to be able to re-do it.

Yes, on every course you can go in and out as often as you like and pick up where you left off. However, if you are taking an online assessment and have started, do not exit until fully complete as the system will reset, and you’ll have to start the assessment from the beginning again.

Yes, under Transport Canada and meet with the Knowledge, Understanding and Proficiency as set out by the Merchant Navy Training Board (MNTB) and follow the IMO Model Course manuals. The courses are STCW ISPS certified under the Manila Amendments.

Yes, every one of our courses are fully online. which require no attendance of a test centre as the assessment is also fully online. We are the first company to be approved by Transport Canada to run maritime security courses 100% online (PSA, PDSD and SSO).

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Do you have other questions? Click on the Live Support section on top to chat with us or send us an email at course@virtual-maritime-academy.com